Tree of Savior Forum

I can't login into chars

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 21/6/17 11.45am SGT

Server Name: Telsiai

Team Name: MamyPokoPants-S

Character Name: all

Bug Description : Cant login into character. My internet is okay. I can log in into server. But not chars. Also have turned it off and on again.

Steps to reproduce the issue :

  1. Login to server. ok.
  2. Login into char(s).
  3. It wont.

Screenshots / Video :

Game Control Mode (Keyboard/Joypad/Mouse) : Xbox one

System

  • CPU : i7-4790
  • RAM : 8
  • Graphics Card : HD4600
  • Mainboard : asus ranger vii
  • Storage : bazillions of tb
  • OS : 10
  • Internet Connection : 24mbps
  • Country, Region : SEA, MY
#2

This just happened to me as well. Can’t connect to any channel whatsoever.

#3

Me too. What’s going on

#4

It seems like it only happens to players when they go to their lodge or when they chose to select a character. Myself and the other two people from our guild currently experience the same problem.

Oh, and btw Telsiai server here.

#5

Try different ch yet? Some ch in some maps seem to be broken.

Such as Svalphinghas Forest ch.1. By switching to ch.2 is working for me.

So I suggest you to try switching to different ch untill you can loging and never login into that broken ch ever untill it’s fixed.

#6

@hima_gorira
Could you send us the ticket to assist your issue?
Do you have any screenshots / video ?
We will update you once when we receive your answer :wink:
Thank you