Tree of Savior Forum

I cant load the game after update 22/12

Gameplay Bug Report Connection / Game Crash
#1

I played this game normally until 22/12 updated and boom! I can’t load the launcher anymore…
Any1 know how to fix this? please help me
you can see I was redownloaded the game, turn off my fire wall but the bug still there…

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31366×768 213 KB

and this window pop-up too
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21366×768 197 KB

this is my after-verify game
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11366×768 219 KB

my Microsoft visual newest updated
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41366×768 92.7 KB

also my PC information
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51366×768 111 KB
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61366×768 94 KB

please help me…

#2

@GM_Francis @GM_Sebastian

#3

Remove DLC if you have them ticked.

#4

Hi @kah.hhong.

Kindly send a support ticket for further assistance regarding the matter. Thank you.

#5

tosmanager2Replied
Hello Savior,

Thank you for updating us.

We will now forward this report to the proper department for review and investigation. We truly appreciate your patience and understanding while this is on-going.

If there is an update regarding your concern, we will inform you via ticket reply.

Should you have other concerns, please let us know.

Regards,

Tree of Savior Support Team
.
.
well thats means I would never ever can play this game til they fix it?

#6

OMFG HOW DO YOU KNOW THIS
thank you so much!!! I finally could log in!!!
@GM_Francis please report this bug thank you and your dev team told me deleted this game 102103892179 times

#7

They recently added Steam Achievement and that requires a new and updated Steam DLL. So happens that with certain DLC, it is overridden with the old DLC version that doesn’t have the entry point needed. Hence, the error occurred.

@GM_Francis forward this thx.