I can't get Token benefit [ resolved ]

[mahoro.m.ando]

Thank you Support Team
The problem has been resolved.

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Today, I buy ‘Novice Pack for SEA Server’ from steam.

I use it in game, I can received all item in Pack.
Then I use Token. Token item disappear but I can’t get Token benefit.

Help me please.
Thank you .

Basic Information
Server - Telsiai
Team Name - Reiflorence
Character Name - Mahoro

• In Screenshot 2 you can see 65 TP, I get from Pack.

[Lostac]

you should post a screenshot of your character logged in, also try F1 > Character settings

iirc newbie pack token is a little different from the normal one

[mahoro.m.ando]

Thank you, I upload SS.