Tree of Savior Forum

I cannot access to the main character, before the transfer to the [SA] Silute server!

Type of Bug : I can’t acces to the game/ I can’t connect.

Date/Time and Location : Today 04/05/2016, from 11:00 AM EDT aprox. Buenos Aires, Argentina.

(when and where the bug occurred)

Team Name: SoD:_Guild
Character Name: Arleko

Description :

(decription of what you were doing before, during, and after the bug happened)

When i open the game and i get the server selection page, I selected the [SA] Silute server that’s my new server before the transfer from Klaipedia. When i click on the ENTER button from the main window, i always recibe the same error: “Cannot connect to the server”, Second time i can access to the lodge when i see my character, but when i select any channel and click on the Start Game button, i always was redirected to the selection server page again.
Please support me with the solution of my problem because i cant log to the game and im losing the time of my token.

Thanks in advance,

Steps to reproduce the issue :

  1. Run the game from Steam

  2. Select SA [Silute] server (here you have the first error that is: “Cannot connect to the server”)

  3. Try a second time, you access the Lodge, you select your character and you click on the Start Game Button, i always was redirected to the server selection page once and once again.

Screenshots / Video :

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System

  • CPU : i5 3470

  • RAM : 16 GB

  • Graphics Card : Nvidia Gforce GTX 660 Ti

  • Mainboard :

  • Storage : WD Black 1TB

  • OS : Windows 7

  • Internet Connection : 10 MB

  • Country / Region (US-east/west) : Argentina

I have the same problem !

I have the same problem !

same problem here

Server: SA Silute
Team Name: Poncheti
Character name: Ulon
Map stucked: Tenet church/tenet garden