Tree of Savior Forum

I Buy a DLC and can't pay for that, but the items already in my account

So, i “buy” the veteran’s DLC (26/05/2016 about 23:40 or something like that ), and I would pay for slip.
The items already in my account but a can’t pay for that, i tried to cancel, but did not work. what should i do?

I have the same issue but with the Founders Pack, i already sent tickets to IMC and Steam and it is already more than a month and no answer from both lol. The thing still in my mail box, i tried to delete but it ask to retrieve the items before deleting the mail, and i won’t touch that crap, so it will stay there until someone from the staff remove it.