Tree of Savior Forum

Help With the Begginers Bost Pack

Hi, i’m new to the game and my friend told me that all beginners receive a booster pack but i didn’t receive that. Please can you verificate what’s wrong? Now i’m lvl 452 and i having a hard time to gain xp. Please help
Ps: i’ve already sent a ticket
@GM_Francis @Staff_Alex

Ask people in game how to level up instead of going karen mode on the forum.
The packs are in the mail when you come back after a long break or start the game for the first time, but they are almost irrelevant to level up.