Tree of Savior Forum

[Help] Stuck on Launcher

Hi I am having issue where I launch the game from Steam it seems to be stuck on this point.

I have tried to reinstall, delete user_c, re-validate and nothing has fixed the issue.

Running on Windows 10
Intel Xeon 1230v3
Nvidia GTX 1070
16gb RAM

I used to be able to play ToS but since I came back and re-downloaded it and just does not want to work anymore.

Try running both Steam and Tree of Savior in Administrator mode and if you haven’t yet restart your computer.

Hi @andychu92! @Queue’s suggestion would be the ideal solution to the problem. However, if the issue still persist please do submit a ticket to support for further assistance.Thanks! :slight_smile:

Sadly still doesn’t work.

Make sure you delete both user_c.xml and user.xml.

What is the number inside release.revision.txt?

Does the game launch then shut off or stay as an active process? You can check in Task Manager. If it stays as an active process wait for a while, sometimes the game takes a long time to launch, ( up to 5min+).

I don’t know what I did but it finally worked… first time loading had to take 4-6 minutes to setup. Thanks for the help.

Probably had something to do with the update, glad it’s working.

im having the same problem, tried do verify cache, reinstall game and steam, deleted both user archives, my release revivision got this number: 151628 , and the game dont show up as an active process, it doenst appear on task manager also