Help me, started playing and I can not see the character

[denisalvesdossantos]

Please help me, I started to play and this is happening, see print
What to do? Thank you very much in advance

Screenshot: https://imgur.com/a/d3scwvI

Game Control Mode (Keyboard/Joypad/Mouse) :

System

• CPU : intel I5 3750 3.4 ghz
• RAM : 10 G 1333hz
• Graphics Card : Geforce GTX 550ti
• OS : Win 10 Pro 64
• Internet Connection : 15 Mb
• Country, Region : Brasil

[Aoi_Kanashi]

this is new to me O____O;;

@STAFF_Ethan @STAFF_Letitia

[Krystal]

Hello there,

Look like your game client has some file corrupted or your VGA is having problem. You can try following solutions:

1. Right click on Tree of Savior in steam, choose Properties, then choose tab Local Files and choose Verify Integrity of Game Files
   

   

2. Update your VGA Driver to the latest version then reboot your PC.

[denisalvesdossantos]

thanks, my driver is updated in the latest version, I’m trying the first option.

[denisalvesdossantos]

verify integrity of game files corrected the problem thanks <3
I love ragnarok

[Krystal]

the game will update again after doing the first option. Don’t install any addon yet. Good luck