Tree of Savior Forum

[HELP] Computer totally freezes after launching the game

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : Since Tuesday 2nd February 2017

Server Name: EU

Team Name:TheGreats

Character Name:

Bug Description :
I was playing the game during the entire week without any single problem,
Then after Maintenance, the game started freezing from time to time (not a big deal). But then the day after the game wouldn’t open, so I reinstalled the game.

Now the problem is that when launching the game, a white screen appears and totally freezes the computer, after waiting for 1 minute, the server page comes, and when I choose my server, the computer freezes totally until I shut down the computer with the power button.

Please help me guys.

Game Control Mode : Keyboard

System

  • CPU : I7
  • RAM : 16go
  • Graphics Card :Nvidia GTX860m
  • Mainboard :
  • Storage :
  • OS : Windows 7
  • Internet Connection :
  • Country, Region : EU

/20 Up , please? I didn’t found any solution elsewhere …

So sorry for the inconvenience. In order to help your problem to be solved, please send us video-clip and send us ticket for us :frowning: So sorry for that…

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how can he send a video-clip if his computer freezes?

Record his screen with a phone.

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