Reply from Support Ticket:
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Greetings Savior!
Thank you for contacting support team.
It might that there are other players that collected your reward.
As we have mentioned in our announcement on the forum that "planted prizes can be collected by anyone as soon as they are ready to be harvested.
Please note that you alone will be responsible for keeping your harvest safe as we will not be providing help with lost harvests.
For more information regarding to this news, please visit the link below.
Should you have any further concern, kindly contact us again and we will gladly help in any way we can.
Regards,
Tree of Savior Support Team
Great, it seems they did not even bother reading the whole text I sent.
There’s no way other people harvest a 50min old weed, and I was only gone for 1 to 2mins.
Oh Well, IMC at it’s finest I guess.