Guild chat and shout chat gone

[Siete]

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :GTM -3:00 since KR merge maint

Server Name: Klaipeda

Team Name: Siete

Character Name: Ocho

Bug Description : Guild chat not working, neither is shout
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

1. None

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(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

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[GM_Sebastian]

Hi @Siete, it is possible that you are experiencing connection issue while you are in the game. Please try to re-launch the game from Steam, and make sure that you have a stable connection while playing the game to avoid this kind of issue.

[Siete]

@GM_Sebastian I do have a stable connection, can play any game fine.
ToS always had connection issues since iCBT2 and now even the chat is failing.
What’s more fun is that shout/guildchat will randomly start working and then stop working again. Sometimes it works for hours then it no longer works for the rest of the day.