Tree of Savior Forum

[Godess Lada's Present] Simple Costume Box Dissappeared - Error Code 1

Gameplay Bug Report Game Content
#1

Date and Time(Please, specify the timezone) : 16/05/2017 - 02:05 p.m. (UTC/GMT -3)

Server Name: Silute

Team Name: Elzevie

Character Name: Zhardas

Bug Description :
I’ve tried to open the Simple Costume Box from Goddess Lada’s Present and it just dissappeared and an error message showed up with the error code 1. I’ve tried to take a screen pic but I’ve disabled Steam overlay and the print screen key taked a complete black screenshot, so I don’t have an image of the error and I don’t recall the exact message. It was something like “Can’t perform that action now, please try again later. Error code 1”. This occurred during a really laggy moment due to overpopulated channels.

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

System

  • CPU : Intel Core i5-2410M
  • RAM : 6GB
  • Graphics Card : nVidia GeForece GTX 540M - 1GB
  • Mainboard : ASUS N53SV (laptop)
  • Storage : 120GB + 500GB
  • OS : Windows 10 Pro 64bit
  • Internet Connection : 20Mbps
  • Country, Region : Buenos Aires, Argentina
#2

Same thing here, tried to open the box and then nothing happened. I’m also from Silute( Team name: T-Niflheim).
And unfortunately I also have the steam layer disabled…

#3

Hello, thank you for letting us know! We are currently looking into the issue!
If this is happening to anyone else, please make sure to send a ticket if you haven’t already.

#4

I’ve sent a ticket the same day this happened, thanks

#5

Looks like it’s solved. I received another simple box today and it gave me the costume as intended.

#6

yeah, same here :smiley: Thanks