First off. Thank you for spending time during your work day to enter the game, look for people violating the terms of service, and doing something about them. I personally really appreciate it.
@STAFF_Max @STAFF_John @STAFF_Amy @STAFF_Ethan @STAFF_Ines @STAFF_No @hkkim
Now to the topic I’d like to mention. What is the best way to combat botting in your game?
Of course showing up in game is a great PR display and always appreciated, but ultimately, it is ineffective, and takes up too much of your precious time when you already have a small enough team working on the game while there are tons of other pressing issues as well.
I feel there are two ways of going about this.
1) Brute force suspensions <- Most commonly used method currently
2) Game Design changes, and account action detection.
I’ll be mainly talking about the second. The first includes finding bots manually, report functions, and that sort of thing. I feel it’s the much more difficult way to come to a final solution.
The second would include ways of making botting less effective. Reward less for easy tasks(farming/grinding) and rewarding more for harder tasks(Party Quests, Merc Quests, and Merc Missions, for example.)
That already makes silver easily gained by legitimate playtime, and not by repetitive tasks. That in my eyes would be a huge step forward.
Also, it should be within your rights(And I am making an assumption and may very well be wrong) to see how long people have been logged into your game, not only that, but to record actions done by the player. I’m absolutely positive you guys have some sort of combat log server side. You can flag accounts for using actions in particular time patterns for particular skills commonly used by offenders.
For example; SP potions and blessings. If that function alone is added, that would reduce the population of afk auto-potting sorcs and priest bots to essentially nothing. Also, it would bring in a lot more legitimate flags, rather than a lot of false positives that your RMT and bot report functions do.
Thanks for reading, I’ll be busy, and I know there are always trolls in these posts, so I’ll be very selective with responses.
Have a wonderful day everyone.