Tree of Savior Forum

<Glitch> Unable to pick up items

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Game Control Mode (Keyboard/Joypad/Mouse) :Keyboard

Where it happened (which map, which quest, which npc, etc) : Chapel F2, 1st quest with a boss in Chapel F2 (sorry, quite forgotten which one since it wasn’t me who activated it)

Bug Description : Unable to pick up items i got from the boss

Steps to reproduce the issue :

  1. do the boss quest listed above
  2. kill it
  3. items drop
  4. you don’t get your items while others do

Note: i also forgot which loot settings it was (sorry but im quite forgetable)

screenshot_20150807_00005.jpg1366×768 462 KB

Screenshots / Video :

#2

That happened to me when using either random or in order loot option. I was also the party leader. Sometimes the animation just wouldn’t play, but either you or one of your party mates actually got the items. Seemed to happen when the server was laggy.

#3

all 3 of us had the quest, but only kouhai and sera got the loots, i checked my bag and silver didn’t went up

#4

This may be the latency problem. Feels like once in a while random clients disconnect from… idk how to name this! Like there’s a server which manipulates drop and item sharing in party and sometimes for you it loses connection. I happened to see how boots (for example) I got from quest boss but could not pick up appeared in my inventory (with the notification pop-up above character head) after 5-10 minutes when I was already far far away from the place where they’ve dropped.
Magic.

#5

Thanks for your report.
We will look into it and make an announcement after resolving the issue.

Thanks.