Hello IMC, I`m a Brazilian player of the Silute server and I decided to open a topic for a dialogue with the Staff.
I really like the game, I’ve been to the tree of savior every day for months. I really like the content of the game, the events, the clothes, etc. But some things in the game have disappointed several players of Silute.
First about AFK players on Dungeons and Saalus:
I know that you have developed a system that when you have an AFK player we can just get out of the dungeon. But the dungeons become tiresome for those who have more than 10 characters, it takes a long time to do the dungeons, saalus, challenge, solmiki, grind. And have AFK players who have never been punished by the Staff. I know it’s recommended that people leave the dungeons or even create a system of reports in the game. But there are players who since the beginning of the game, since the creation of the tree of savior continue to make several accounts fakes, continue to get afk in the game and receive no punishment.
Next, About spam in the shout:
I’m so exhausted to see how many accounts are created to make advertisements on the shout, you should have already figured it out. And the players that fights in the market , begin to write great texts to disrupt the announcements and shops made in the shout. Shouldnt you do something about it? Before the Staff comes with delayed answers, it is no use blocking or denouncing because these **accounts are created several times**, anyone can buy a steam account in the Free Market, anyone can create an account overnight. **Why dont you create an account verification system over the phone?** Wouldn`t it be easier to identify the various accounts?
- You have many staff members and many servers. Why is Silute a server thrown the flies? Why you not combine a staff or maybe two be represented each server? Because I think it is very difficult for players at Silute to have a quick communication with the Staff. It’s okay that we complain about various defects in the game and other players are jokers. But the Silute server is abandoned by the Staff, we send a ticket that takes hours to be answered. And we know you’re busy. But if the Staff were more communicative, more present. The tree of Savior would be a better game. PLEASE RESPECT THE PLAYERS who love the game. I know that many say that the game is a trash, bad and have a lot of bugs to continue but many players remain in the game because they like the contents and we hope to become better.
Fourth, REPAIR THE SKILL TO DO THE ALCHEMIST POTION!!!
Fifth, Dont treat the Brazilians as if they were stupid**. **Many tickets are answered in the support where the Staff doesnt pay attention in what is happening. For example, a friend of mine banned the game because the account was identified as a bot. He lost 2 RESET RANK (TWO) and replied to him that he had used one. And the other? Everyone knows how difficult it is to get 1 Reset Rank and that despite coming 2 through the post office, there are people who have multiple characters needing a Reset.
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I want the banishment of Nivene
you know the kid is suspected of using bugs to make refined weapons. Why you have`nt they banned yet? We want the ban : Nivenne, Griffnória. Finish -
Jesus, did I forget something? It’s so much a defect I don`t remember
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bring back the christmas sled box please? I want this T_T
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I already had friends who suffered homophobia, bulling about weight, people who are toxic daily and do not see the staff doing anything
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So I was very sincere in the discourse. Because I’m one of the players who hopes that the Tree of Savior becomes a better game. It’s been almost 2 years since I play every day. Please make the game a better world. Be strict with the toxic players, afk, spammers. Please have love for all the players. Our Silute server asks for help



