Please fill in as much as you can :
Date and Time : 11.22am ingame / 11.22 +8GMT
Game Control Mode (Keyboard/Joypad/Mouse) :Auto
Where it happened (which map, which quest, which npc, etc) : Tenet church 2F , Quest : recapture the bell tower, Follower Algis
Bug Description : I was already done quest at tenet church 1F and proceed to 2F. Then i talk to Npc at entrance of tenet church 2F for recapture the bell tower quest. As i proceed i was order to defeat the necromance summon by the enemy. But eventually i was killed, and all the sudden my all gem/enchanment gem all drop at the floor, i was unable to pick it up as i was already dead and required to spawn at nearest spawn point.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)
System
- CPU : Intel Core i5
- RAM : 2gb
- Graphics Card : GeForce Nvidia
- Mainboard :
- Storage : 1 Tera
- OS : Window 8
- Internet Connection : Unifi
- Country, Region : Malaysia

. The Help window dint even mention anything about gem drop penalty. No compensation will be given ?
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