Tree of Savior Forum

Game worked, now launches to white screen

I got into the game, got my name, game was running perfectly fine. I exited the game to attach my gamepad and now when I launch the game the patcher seems to finish and the the tos_client starts and is visible in the task manager. It launches a white screen for about 2 seconds then shuts down. Unplugged the gamepad as that is literally the only thing that changed on my end and I haven’t been able to get the game running again.

Recent log from the ToS folder:
TryGetCurrentDirectory : C
Saving CurrentDirectory : C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release
Stack Dump Directory : C
Error Type : C0000005============================================
DATE : 03/29/16
TIME : 07:32:43
BUILD DATE : Mar 29 2016
BUILD TIME : 01:07:17
Process : 1b9c
Thread : 1660

Exception Type : 0xc0000005

eax: 0x100112f4 ebx: 0x00a91326
ecx: 0x100112f4 edx: 0x00177264
esi: 0x00000000 edi: 0x00000004
ebp: 0x00177228 esp: 0x00177224

StackWalk() Complete
0x1000293a0x1000293a - DetectedCommunication() + 124ah
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\DINPUT8.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\DINPUT8.dll
0x10003bff - DetectedCommunication() + 250fh
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\DINPUT8.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\DINPUT8.dll
SymGetSymFromAddr = (null)0x00d70850 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00d6dcfc - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0061496c - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x006150c5 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00460165 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0045f6d3 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004c5e92 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x75f8338a - BaseThreadInitThunk() + 12h
ImageName:C:\Windows\syswow64\kernel32.dll
LoadedImageName:C:\Windows\syswow64\kernel32.dll
0x774c9a02 - RtlInitializeExceptionChain() + 63h
ImageName:C:\Windows\SysWOW64\ntdll.dll
LoadedImageName:C:\Windows\SysWOW64\ntdll.dll
0x774c99d5 - RtlInitializeExceptionChain() + 36h
ImageName:C:\Windows\SysWOW64\ntdll.dll
LoadedImageName:C:\Windows\SysWOW64\ntdll.dll
0x38505fc8 - CreateInterface() + 49728h
ImageName:C:\Program Files (x86)\Steam\steamclient.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamclient.dll

1 Like

Uninstalled, reinstalled, validated multiple times. Downloaded the files that IMC provided just in case that was the issue. Made sure run as admin was checked and tried compatibility with xp. The game just won’t launch any more. Window 7 64bit. At this point I’d be happy just to see the log in screen.

Deleted the ToS folder then uninstalled from steam. Restarted computer and did a fresh reinstall. Launcher told me my card didn’t support hardware acceleration which I considered good news as at least it told me something. Updated to latest drivers and I’m now in the game. Solved I guess.