Tree of Savior Forum

Game stuck on loading screen

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :gmt -8

Server Name:orsha

Team Name:funn

Character Name:Ainz

Bug Description :
stuck on load screen only with this char in fedimian missions room
i try join in any channel dont work.
i try on another pc still dont work.
just happen with this char i can join same place with another char.
Steps to reproduce the issue :
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Screenshots / Video :

buggedloading.jpg1920×1200 362 KB

Game Control Mode (Keyboard/Joypad/Mouse) :

System dell precision m6400 8gb ram

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
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#2

updated: still cant loading with my char, can get out my char of that map please?

#3

fixed. clear cache ,thanks

#4

Hi @Ainzfunn, send a support ticket so we can assist you further regarding with your issue.

#5

Your issue will be resolved by booting into safe mode.To boot into safe mode, please follow the instructions below:

  • Start the computer
  • Tap ‘F8’ on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
  • Select Safe mode with Networking and press Enter
  • Log on as the administrator or as a user with administrative access
    I think this single process is enough to solve your issue. But in case if still issue occur then try another method from Dell Precision M6400 Manual.