Tree of Savior Forum

Game stole 1 TP from the non-free amount

Please fill in as much as you can :

Date and Time : 05/25/2016 between 4 am and 5: 30 am

Game Control Mode (Keyboard/Joypad/Mouse) : keyboard

Bug Description :
I have deleted one of my characters and created a new one and i saw i had 4 TP free so i changed to my main character, and checked again, same as i did for more than a month, and got myself a revive item, and everything was fine, so i logged into my other character and played a bit and when i went to the team storage and took out items i looked at the non free TP amount it has gone down by 1 TP :frowning:
Now it might not be a huge amount, but i have no idea how it got spend and i do not want to loose anymore, money is money, for each cent i had to work and i don’t want them to go missing without a warning or explanation.
Could you please return my 1 TP

so i got an amazing answer to one of my support tickets “Upon further investigation in your account, we found out that you have used your 1 token to purchased an item on 25th day of May”

yay for resolving my missing tp that the game took when i had enough (4 tp) free tp to pay for the item
watch out people you might loose tp when you are trying to use your free tp too and devs wont care about your money at all.

Ask them what you have bought with 1TP (not 1 token if you want to be precise).

yeah i noticed previously that some of the staff do not see the difference between TOKEN and TP, even when writing announcements