Tree of Savior Forum

Game doesn't work! Unresolved problem 4/2/2018! Urgently! URGENTLY ADMINISTRATION HERE!

Gameplay Bug Report Connection / Game Crash
#1

!ATTENTION THE GAME IS TRANSLATED FROM RUSSIAN INTO ENGLISH BY MEANS OF THE TRANSLATOR EXCUSE FOR NOT ACCURACY AND HELP TO SOLVE THE PROBLEM!

Hi I already played your game not long ago.
But after start 03.02.2018 it doesn’t work.
All usual methods of a solution on worked (But you can offer them in comments).
Mistake stages:

  1. I start Launcher
  2. White screen of 5-15 seconds
  3. There can be a black screen of 5-10 seconds
  4. The game screen (With elections of servers)
  5. My room with the character
  6. I come into a game
  7. The loading screen reaches 40% and a game takes off without mistake on a desktop the mistake window appears in an exceptional case
    _________________________________________________
    Crash0
    Crash0.jpg1280×1024 415 KB

    _________________________________________________
    Crash of a game for the 1st time before acceptance of any actions
    _________________________________________________
    D:\SteamLibrary\steamapps\common\TreeOfSavior\release\dump StackDump_Client_tos[02.03_20h25m35s]
    _________________________________________________
    TryGetCurrentDirectory : d
    Saving CurrentDirectory : d:\steamlibrary\steamapps\common\treeofsavior\release
    Stack Dump Directory : d
    Error Type : E06D7363

!!! Crash by StackOverFlow or other reason!!!

Memory : 1796718592d

— AdditionalCallBacks —
— AdditionalCallBacksEnd —
===============GenerateExceptionReportToFile==============
DATE : 02/03/18
TIME : 20:28:24
BUILD DATE : Jan 23 2018
BUILD TIME : 11:45:48
Process : 1a44
Thread : 1abc

Exception Type : 0xe06d7363

eax: 0x0012eec8 ebx: 0x0012ef6c
ecx: 0x00000003 edx: 0x00000000
esi: 0x6b6114a4 edi: 0x011b719c
ebp: 0x0012ef18 esp: 0x0012eec8

StackWalk() Complete
0x7528845d0x7528845d - RaiseException() + 54h
ImageName:C:\Windows\system32\KERNELBASE.dll
LoadedImageName:C:\Windows\system32\KERNELBASE.dll
0x6b614665 - CxxThrowException() + 65h
ImageName:C:\Windows\system32\VCRUNTIME140.dll
LoadedImageName:C:\Windows\system32\VCRUNTIME140.dll
SymGetSymFromAddr = (null)0x005de0dd - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005dd2af - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0041a229 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0040b6f8 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a59ced - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00b716fd - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005fbd9c - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005fb3bc - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00643b84 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0066caa2 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0066ba95 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004d4564 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0066d56d - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x006604b3 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005ddd31 - [Unknown Symbol:Error 487]
ImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
LoadedImageName:d:\steamlibrary\steamapps\common\treeofsavior\release\Client_tos.exe
0x7708ef8c - BaseThreadInitThunk() + 12h
ImageName:C:\Windows\system32\kernel32.dll
LoadedImageName:C:\Windows\system32\kernel32.dll
0x7722367a - RtlInitializeExceptionChain() + efh
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
0x7722364d - RtlInitializeExceptionChain() + c2h
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
_________________________________________________
Crash of a game for the 9th time after all actions
_________________________________________________
TryGetCurrentDirectory : d
Saving CurrentDirectory : d:\steamlibrary\steamapps\common\treeofsavior\release
Stack Dump Directory : d
Error Type : E06D7363

!!! Crash by StackOverFlow or other reason!!!

Memory : 1802469376d

— AdditionalCallBacks —
— AdditionalCallBacksEnd —SymInitialize() fail : error(8)
_________________________________________________
I have given all information on my mistake. Help!

#2

Example of a window which also sometimes appears

M4lRO3EFHeg
M4lRO3EFHeg.jpg1280×720 204 KB