Tree of Savior Forum

Game crush/connection lost when you move between maps (wrapping/statue or just walking)

Hello,

ive been playing this game for about a week now, and im loving it!

i would like to report a weird bug/issue that i have, and im not sure if this happened to anyone else besides me and my sister (which plays from the same house, on the same internet connection, and has the same issue) so maybe its just the two of us.

at 50% of the times i move between maps (by normal walking to the green arrow pointing you to the new area of the game or by wraping or by using a goddess statue… or anything) the game crushes, i loose connection to the server and i end-up in the log-in screen where you choose your server. if i try to enter the server again at the same moment i get a massage saying “Unable to connect to server” and nothing else.

after about 5 to 10 minutes, i log back in and the game works normally as if nothing happens, and i find myself in the new area i was just about to enter before i got kicked.

this thing happens with wrapping scrolls/teleporting with backspace at the end of a mission (in a different map)/teleporting with goddess statues and ofc - when just walking to the enter of a new map.

not sure i can screen shot this - because the screen just gets dark right before the loading screen should come up (loading screen that follow every time you move into a new map or teleport). i see a really fsat (less then 1 second) massage saying: “lost connection to the server…” or something like that… and boom im at the log-in screen.

Thanks guys, i hope my report will help improve the game experience for everybody!

Date and Time : over 1 week

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Bug Description : i get kicked from the server whebn entering a new map or teleporting, cant log back in for around 5-10 min.

System

  • CPU : i5 6th gen
  • RAM : 8gr
  • Graphics Card : Gforce 520
  • Mainboard : good and new.
  • Storage : alot
  • OS : win 10
  • Internet Connection : very good
  • Country, Region : Europe
2 Likes

The same is happenning to my sister I have no idea how to fix this she has windows 10 while I have windows 7 and I have 0 issue, it only started since last maintenance.

The same is happenning to me. I’m from Brazil, and playing on SA server. The worst is that this server have a big queue issue, and every time I have to go to the end of the queue and wait a lot.

sorry to hear that we share the same problem.

just pointing out that i play from win 10 and my sister plays from win 7 - and both of us have the same problem… no idea what that means.

after posting i left home, and thought maybe i should reinstall the game and see if it helps… i will do it later today and post my results here.

1 Like

Ok, tried to reinstall the game, sadly the first time i logged in - my wizard was in klapedia, tried to enter the Bokor master house and got the same problem again - connection lost - cant log back in…

so i guess the problem is still there :confused:

1 Like

A friend of mine Said thar i AM ass online in the game. The strange is that im not playing for hours.