Tree of Savior Forum

Game crashes on loading screen

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : EST

Server Name:Both NA servers

Team Name:Ballisticats

Character Name:Kantabar

Bug Description : So after I downloaded the game and had it updated I created my character and was shown the the character selection screen. After choosing my character the loading screen would start. It loads about 70% through then just freezes and crashes. The music would still be playing in the background while this all happens. I havent had trouble playing this game on my PC before I dont know why it started now. -_-

Steps to reproduce the issue :

  1. Launch game
  2. Select Server
  3. Select Character
  4. Wait for game to load

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :Mouse and keyboard

System

  • CPU : Itel Atom Z3770 Quad Core 1.46GHz
  • RAM : 2GB
  • Graphics Card : Intel HD Graphics 4600
  • Mainboard : Venue 11 Pro 5130
  • Storage : 50GB
  • OS : Windows 10 32bit
  • Internet Connection : Cable
  • Country, Region : USA, East Coast

Hi @Kantabar,

Kindly send a support ticket regarding this for us to assist you.