Type of Bug : The patcher runs successfully and the client pops out and it went white screen for me and it disappear after few secs .
Date/Time and Location : 17th April .
(when and where the bug occurred)
Description : Recently i just re-format my computer . It happens after i had brand new fresh windows . Previously it did not happen to it
(decription of what you were doing before, during, and after the bug happened)
Steps to reproduce the issue :
-
Made exception on my Anti Virus
-
Verify integrity of game cache
-
Re-download
-
windows all up to date
Screenshots / Video : Image / Video
(attach screenshots or videos regarding the bug)
System
-
CPU : Intel Core i7 5820K
-
RAM : Corsair Dominator Platinum CMD16GX4M4A2666C15 16GB (4x4GB) DDR4
-
Graphics Card : MSI GTX 980TI
-
Mainboard :
ASUS Rampage V Extreme USB 3.1 Motherboard
-
Storage : Samsung 850 Pro 1TB SSD
-
OS : Windows 10 Pro 64 Bits
-
Internet Connection : 100mb
-
Country / Region (US-east/west) : Australia
Error on ToS Folder notepade
TryGetCurrentDirectory : C
Saving CurrentDirectory : C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release
Stack Dump Directory : C
Error Type : C0000005============================================
DATE : 04/21/16
TIME : 01:22:06
BUILD DATE : Apr 14 2016
BUILD TIME : 19:36:33
Process : 924
Thread : 2008
Exception Type : 0xc0000005
eax: 0x00000000 ebx: 0x35cae690
ecx: 0x00000000 edx: 0x00000000
esi: 0x00000000 edi: 0x02042ba8
ebp: 0x001994e8 esp: 0x00199498
StackWalk() Complete
0x33e89173SymGetSymFromAddr = (null)0x33e89173 - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x33e89173 - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x33e8670e - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x33e8670e - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x33d6d501 - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x33d6d501 - [Unknown Symbol:Error 126]
SymGetSymFromAddr = (null)0x00448f10 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00619ef0 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0060ddd1 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004c5f32 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x76df38f4 - BaseThreadInitThunk() + 24h
ImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
0x774f5de3 - RtlUnicodeStringToInteger() + 253h
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
0x774f5dae - RtlUnicodeStringToInteger() + 21eh
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
I have tried all the steps i could find and it still doesn’t work . I have paste StackDump_Client_tos.txt on above .
I have been given the same reply on support ticket and they have given me the launcher solution which doesn’t do anything at all . I can update the patcher successfully . It just the client crashed after few seconds as i post a video for a proof.
Hope to hear a solution soon
