Please fill in as much as you can :
Date and Time(Please, specify the timezone) :7pm CEST
Server Name: Fedimian
Team Name: YrenA
Character Name: Merle
Bug Description :
When we started the dungeon the game crashed and i was out when reconnecting : I lost the 3 Daily Entry Dungeon,2 Instanced Dungeon Multiply Token and x4 EXP Tome. i really hope you’ll refund the item lost never happends before the last patch 
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Screenshots / Video :
(attach screenshots or videos regarding the bug)
Game Control Mode (Keyboard/Joypad/Mouse) :
System
- CPU : Intel Core i5 4 core
- RAM : 6 GO
- Graphics Card : NVIDIA Ge Force GT635M
- Mainboard :
- Storage :
- OS : Windows 7
- Internet Connection : Fibre Orange
- Country, Region : France, Rhône Alpes