Tree of Savior Forum

Game crashed inside dungeon

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 20/06/2017 around 1pm (UTC-3:00)

Server Name: Silute

Team Name: Bielzao

Character Name: Bielzinho

Bug Description :
I was inside the dungeon 140. Tryied to use Telekinesis in the “big mob”, I guess the name is Pawnd. And right when I used the spell, the client crashed. I openned the game again and I was unnable to entry the dungeon, but I got the “party buff” even that I wasn’t in a party… and now it’s saying that I don’t have a companion (leaf penguin) and his name was “Joaquim”. I created a party with my friend and worked, but the buff was saying “Team Level 4” like if I was in a party with 3 more people (dungeon party)

Steps to reproduce the issue :

  1. Dungeon level 110
  2. Telekinesis on Pawnd, get client crash
  3. Game saying that you are still in the party

Screenshots / Video :

[Album] Imgur: The magic of the Internet

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

System

  • CPU : Intel i5-6400
  • RAM : 8GB
  • Graphics Card :Radeon RX 470
  • Mainboard :
  • Storage : 1T (552GB free)
  • OS : Windows 10 Pro
  • Internet Connection : 25 MB
  • Country, Region : Brazil, South America
#2

@fdp11111
Thanks for your reporting to us :slight_smile:
We are aware of the current issue and they are being worked on … :sunny:
We will update you once again
Really apologize for this issue

#3

You do know team level is based on the characters in your lodge (including pets) and the level of them? For example, my team level is 56. So you have a team level of 4. As you and your pets gain levels, your team level will also increase.