Tree of Savior Forum

Game Crash at logging screen

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :

Server Name:Telsiai

Team Name:MonBaby

Character Name:JaneTran

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. Login the game as normal
  2. At the loading screen, it was state like below pic
  3. bug.png1920×1080 317 KB
  4. then crash the game

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU : skylake
  • RAM : 256
  • Graphics Card : 950m
  • Mainboard :
  • Storage :
  • OS : windows 10
  • Internet Connection :
  • Country, Region : viet nam
#2

Hi @namtran83.novaland, send a support ticket to assist you regarding to this matter.

#3

i had sent the support ticket. Please help !!