Tree of Savior Forum

Game Could Not Start Please Help Me

Since the Update i cant seem to get it to work after launcher start screen goes white and it close right after that. can someone please help me
I tried the verify integrity still doesnt work for me

Did you have any addons? Exp viewer / mag fog / better collections etc?

no i just started playing 2 days ago no addons or whatever

You could try clearing your user app data for ToS then reinstall. You’ll have to be able to view hidden folders for this.

Try deleting the user.xml and user_c.xml file in the Tree of Savior folder. This works for some people. Others need to delete all the .xmls and sometimes other people need to try something else.

i deleted all the .xmls no luck there. hoping to find other ways i even deleted the user.xml and the user_c.xml :sob:

Hi @ken_bizkit,

Please send a support ticket regarding your concern for us to assist you further.

Thank you.