Tree of Savior Forum

Friendlist crashing the game

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : since last maintenance (moving Silute to São Paulo).

Server Name: Silute.

Team Name: Agathodaemon.

Character Name: any.

Bug Description: everytime I click on friendlist, the game crash really badly. I can’t see my friends, neither accept new friend requests.

Steps to reproduce the issue:

  1. start the game.
  2. click on friendlist (or use the f7)
  3. game crashes.

Game Control Mode (Keyboard/Joypad/Mouse): Keyboard.

System

  • CPU : Intel Core i5
  • RAM : 8G
  • Graphics Card: Nvidia Gforce 710M
  • Mainboard: dunno.
  • Storage: dunno.
  • OS: Win 10.
  • Internet Connection: cable.
  • Country, Region: Brazil.
1 Like
#2

Didn’t putted any pic because the game simply crashes. It stops to work and I need to restart the client. I tried to fix the problem by verifying the integrity of the game files on steam and it didn’t solved the case.

#3

i have the exact same issue. also verified and restart client same issue.

Date and Time(Please, specify the timezone) : since last maintenance (moving Silute to São Paulo).

Server Name: south east asia free server

Team Name:

Character Name: ohmymoogle

Bug Description: everytime I click on friendlist, the game crash really badly. I can’t see my friends, neither accept new friend requests.

Steps to reproduce the issue:

  1. start the game.
  2. click on friendlist (or use the f7)
  3. game crashes.

Game Control Mode (Keyboard/Joypad/Mouse): Keyboard.

System

  • CPU : Intel Core i7
  • RAM : 16GB ddr3
  • Graphics Card: Nvidia Gforce 1080 GTX Asus Strix (pascal)
  • Mainboard: Asus P8-Z77 V deluxe
  • Storage: Samsung 850 Pro SSD
  • OS: Win 10 X64
  • Internet Connection: 50mbps dl/ 20mbps ul, FTTH
  • Country, Region: Malaysia
1 Like
#4

This bug has been existing since I played the game last year May and been reported numerous times. Maybe it’s one of the game features.

1 Like
#5

i did a full clean reinstall for it (deleted tos folder contents, verify, redownloaded everything essentially), this bug still going on regardless

Before i retired from tos i never had this issue. but since i came back i got this so game is unplayable if i cannot access my friendlist.

:confused: so how imc?

1 Like
#6

Same, I think the chance to freeze is proportional to the number of players online on your friend list. In the morning I could open with 2 online, but it’s impossible at high peek times

#7

did some testing. made a new character on new server i can access friendlist but only cause i have 0 friends.

but on the server with my 3 chars, i cannot access friendlist at all. it just freezes the game then asks me do i want to wait which never never ever resolves.

:{ any ideas imc ? how to play now.

#8

We are tracking issue about the friendlist and was did conducted some actions to improve it. even recently but it seems still on, Okay I’ll mark this as we still need to look at…

1 Like
#9

I’ve noted the problem appears to the people who click in the option who show only the people who’s online. In my characters that don’t have this option clicked, I can open the friendlist and the game don’t crash. However, the problem continue with the ones I’ve clicked in the option.

1 Like
#10

exact same problem U_U

#11

Please fill in as much as you can :

Date and Time(11.05.17, 11.35am, GMT) : since last maintenance (moving Silute to São Paulo).

Server Name: Fedimian.

Team Name:

Character Name: Seth

Bug Description: everytime I click on friendlist, the game crash really badly. I can’t see my friends, neither accept new friend requests.

Steps to reproduce the issue:

  1. start the game.
  2. click on friendlist (or use the f7)
  3. game crashes.

Game Control Mode (Keyboard/Joypad/Mouse): Keyboard.

System

  • CPU : Intel Core i5 4590
  • RAM : 16GB DDR3
  • Graphics Card: Nvidia Geforce GTX 970 Gigabyte G1 (Maxwell)
  • Mainboard: Gigabyte Z97P-D3
  • Storage: Samsung SpinPoint F1 1TB
  • OS: Windows 7 x64 Home Edition
  • Internet Connection: 50mbps dl
  • Country, Region: England

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 5907e9e7
Hang Signature: 1914
Hang Type: 16896
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 1914a7f18b026c9a5b88e245e0a25f2f
Additional Hang Signature 2: 23b5
Additional Hang Signature 3: 23b5c659a5821c36b74199d844ea2cd0
Additional Hang Signature 4: 26d2
Additional Hang Signature 5: 26d25c678d3ccaaf9431f3a73f456e6b
Additional Hang Signature 6: f010
Additional Hang Signature 7: f0103e3b14b8744fc3907134b72cb477

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1 Like
#12

My game also freezes and crashes the moment I try to open friend list.