Tree of Savior Forum

FPS Drop/Stutter While Map Is Open - UPDATE (you will want to read this)

UPDATE - READ BELOW - Problem is 100% Server Side

I’ll let the video speak for itself however, what’s going on is suddenly now every time the map is opened the game starts stuttering and there’s a noticeable drop in FPS (but not enough to be the cause of the problem).

Video: https://youtu.be/wJrxvasHytE

Things to Notice: Drop in FPS when map is opened, Knidos Jungle Arrow Stutter/Lag, Shout/Voice announcement test/bar lag, and of course character movement while map is opened. I also just noticed even when the map isn’t open, there is a camera movement effect (can be seen briefly at 52-54 seconds) by looking at the hotbar/skill bar.

FPS w / o Map Being Opened (constant at 135-138 fps): http://imgur.com/h1NTSGg

FPS with Map Being Opened (drops between 35-40 fps): http://imgur.com/Zxdktfy

FPS with Display Settings Opened (138fps): http://imgur.com/V3ZKgV8

I submitted a ticket/contact support explicitly telling them not to respond with a canned response (you know, like restart the computer or Steam) and of course what do I get? “Please try to relaunch the game from Steam” and “provide a screenshot”. However, I not only submitted screenshots but also uploaded a video of the issue.

So far I’ve tried:

  • Restarting Computer
  • Restarting Steam
  • Verifying Integrity of Game Cache
  • Disabling Steam Overlay and Desktop Game Theater
  • Setting Launch Options to -DX11
  • Changing Settings to Low Performance and Unchecking Everything
  • Changing user.xml file
  • Testing Internet Speed, Packets, Connection
  • Changing NVIDIA settings
  • Switching to Intel Onboard Card
  • Changing Affinity to Disable Multiple Cores
  • Many More

UPDATE
So I decided to make a new character in another server (Klaipeda instead of Orsha) and the stutter/map issue isn’t there at all. This means the problem is obviously server related and not user related. Further, it points to possible attacks on the servers/hacks or even bots to the design of the game/network stack using TCP.

The problem is because IMC gave to us a SHITTY server… with a SHITTY computer hosting it maybe… thats it! its RIDICULOUS!

I noticed too that the server block is now 1 instead of 2. FOr Orsha, they gave it to another instead.

I have the same problem with the world map opening on any map/field that’s experiencing high latency, and I’m on Orsha.

Having the same problem and I’m on Orsha too. Super annoying; seems even worse when I’m sprinting on my swordy and I try to open map. Awesome that you went through all the trouble to determine the cause; hope imc sees this. Better yet hope it’s fixed in a decent amount of time but maybe I’m asking too much?