Tree of Savior Forum

Founder's Server : Exclusive Access 2 Token Bug

Help Center
#1

Hi, is there a bug in Founder’s Server : Exclusive Access 2? i bought 7th May 2016 which i had just redeemed it into a character of mine 2 days ago. And i found that the token is only valid for 30 days? The description when i received from DLC and purchased was supposed to be 60 days right? Can anyone help me to resolve this? Following is the details which i claimed the DLC

Server name : Telsiai
Character name : Zenur
Team name : Runez
Steam account : truerunez

Your’s sincerely.

#2

Hello,
Do you mean this 60Day Token ?

If so, It’s just a visual typo. We found this typo on Tuesday and are waiting for it to be merged into the client. If you do happen to use it and it gives you the wrong time ( 30days instead of 60), please do send in a support ticket so that someone can help you out.

#3

Yes i had used it and it become 30days. and i had sent in the support ticket still pending feedback.

#4

Screenshot 2016-05-23 14.41.01.png1680×1050 931 KB

I had posted my querries via submitting ticket, but have not received any feedback. Any suggestion?