Tree of Savior Forum

Force close client

Help Center
#1

Hey Guys Can some one help me.

when i CLick play on Steam the Usual Loading 100% but when the Client Appear after a few seconds it will close…

I hope Some one Can Help me

System Information

Operating System: Windows 8.1 Pro 64-bit
Processor: Intel® Core™ i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 8192MB RAM
DirectX Version: DirectX 11

Display Devices

Card name: NVIDIA GeForce GTX 750 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 750 Ti
Display Memory: 4018 MB

#2

Did you installed the requirements for the game? (DX10 and VCRedist 2008-2013)

#3

Yes i repaired the VCRedist. and i installed the DX10 that is found on the TOS folder.

#4

Put the game in your AV exception list too, if you are working on a OC system, try to set it to default speeds and see if it works, if there is a way to create a separated profile just for ToS it is better.

Other things i can tell you is:

1- Reset the game settings if you was playing ok before, to do that, you can go on the game folder TreeOfSavior/release and delete the file user.xml, open the game and it will recreate the default one.

2- Remove addons and try it, if it work, install one addon at time to see if you pin point the one with issues.

3- A bit obvious but update the drivers, there is a program on Steam called Driver Booster 3, i used that and it even updated stuff i didn’t know existed lol.

4- Disable Steam Overlay on ToS only, sometimes it cause issues.

#5

How may i do the 4th step?

My wife launcher started with this issue, form nothing. Played a lot at morning, then started to close the launcher after the 100% at afternoon.

We did all those steps plus check the files and uninstall and reinstall the game. We are kinda lost here and, as usual, the ticket answer was useless.

#6

From the Steam Library menu, right click ‘Tree of Savior’ on the list, go to properties. Under General there should be a check box titled ‘Enable the Steam Overlay while in-game’. Uncheck that.

1 Like
#7

Right there is a way to fix this sometimes its a error with the launcher and times out make sure you check your task manager and close it from there and restart it up sometimes it happens 2 times or 3 times but its just a load fail error.

#8

You can kill the process on task manager to restart, or check the files or addons :x