Please fill in as much as you can :
Date and Time(Please, specify the timezone) :7/30/2016 8:40 am central time
Server Name: Orsha
Team Name: Elari
Character Name: Onomatopoeia
Bug Description : I had just purchased TP from the steam store and had gone into the client to retrieve it. I logged into my character and opened up the TP tab. When I clicked retrieve, the notification box popped up asking me if I was sure. I clicked yes, and nothing happened. I tried a couple more times because this game doesn’t always accept the first time you click okay on something - still nothing happened. I switched channels thinking maybe a lower populated area may help (I was in Fedimian channel 1, moved to channel 8). When I opened the TP tab again, the TP was gone. I opened my inventory, and it was not added to my TP amount, and there were no usable TP items in my inventory.
Edit: It took about 35ish minutes, but as I was getting ready to log off, I got a notification that TP was refreshed and the amount became available.