After awaking Saturday and logging into ToS, i find that my title has been removed from my character and character settings. After spending about 10-14 hours daily grinding for 25-30 days straight to achieve this title, you can see why i was upset.
I sent my first ticket asking why it was removed this was the response.
tosmanager2Replied: Dec 10th, 2017 at 1:45 am
Hello ****!
Thank you for contacting us and bringing this matter to our attention. We understand your sentiments regarding this matter. Please be advised that this is intended and the title is will last for a week. However, we will take this as a feedback from you and forward to the proper department for them to review and see what changes can be done in the future.
Thank you for playing Tree of Savior!
Should you have any other concerns please let us know.
Regards,
Tree of Savior Support Team!
So i replied asking why the character that received the title for October is standing right next to me and he has his? Here was the response
Hello ****!
Thank you for keeping in touch with us. We understand your sentiments regarding this matter. It is possible that some necessary sanction has been implemented on the previous titles but the Reward title should only last for weeks. In addition, we know that the Adventure Journal is facing some issues and our development team is putting their best efforts to provide a permanent fix for it.
Thank you for playing Tree of Savior!
Should you have any other concerns please let us know.
Regards,
Tree of Savior Support Team!
I have now quit the game realizing how poorly ran the game is and how little they care for YOU the customer.
This is just a warning for those trying to compete for this title, it is in-fact not worth it.