Tree of Savior Forum

šŸ”„ STUCK AT 70% LOADING THEN DISCONNECTS, CANNOT RE-ENTER, STILL CONSUMES RUN = BOTH SOLO/PARTY QUEUE AND NORMAL/PARTY ENTER FOR INSTANCED DUNGEONS (EVENT, DUNGEONS, MISSIONS, TBL, GVG?, G-RAIDS?)

happened to me too! Please compensate us

First of all, would like to say so sorry for the inconvenience. Fully aware of this issue then have informed our QA and Dev.team to fix as soon as they can.

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So the thing is, some maps crashed, the room itself crashed. I can login some characters and other i can not, maybe every player have this behavior.

I know that sounds crazy, but ask them to just reboot the game server/channel server.

You must have a SLA for resolving problems, how much is that SLA? There is a time limit to troubleshoot the problem, if you do not solve this at this time just reboot it and work out to discover what happened…

edit: btw thank you for answering me @STAFF_Max

I suggest one or two days more or reset instance for compensation. Depends on how long it takes to be fixed. Or something for the weekend, where more player can play for more time and make a good use of the compensation.

Anyway:

Team name: Triggr
Server Time: About 4PM
Server: SA Siauliai
Problems: DC from all dungeons, instances

All the characters that are in Klaipeda are locked, follow the team acont:

kamaroomasato
kamaroocastro
kamaroomaxima
kamaroolumos

thks,

UPDATE: From SEA Telsiai, event dg is working again - at least for now as of this writing.

Here Too

Server Silute
Team Ayelus
Steam Account Lucianoip3

FYI I created another char and could login…then I entered Klaipeda and the new char is also stuck

happened to me too! Please compensate us

Same here. I think everyone that is playing on Silute is having this issue.
I had a disconnect and can’t login for around three hours now. It keeps bringing me back to the lodge…

In fedimian it takes more people for the dungeons
Fix it :sob::sob::bangbang:

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So, as someone advise me, to unstuck ur character you can change channel in lobby, it works for me.

Team name : SuddenDeathi

1)Enter event with Auto Match
2)Load 70% then kicket to Character Screen
3)Cant back with auto-enter
4)Repeat 1) and 2)

So quick question… how to play a game you cannot play? cannot log in because stucked at loadin screen, or if do get on, get stucked in maps kicked out to lobby, if can log in but try to get in dungeon, saalus, mission, you get kicked off 95% of time to lobby… someone explain me how to play this game?

A small patch was just put in. I wonder what it fixed.

After that quick update after relogging I could log in my Klaipeda locked character, but… I couldn’t leave Klaipeda cuz now I am stuck in loadcreen 70%, the same happes to all character now. I can’t play with none of them, even the one who I was playing before :frowning:

Klaipeda and Storage Quarters - which were inacessible - are now loaded, but it seems other places just got the same problem, like Resident Quarters… stuck again u.u

UPDATE: Oh nvm, after 2 successful runs it’s back to the 70% DC’ing again. This is becoming too random and the issue seems to span significantly longer than when it’s not there.

Yay! I cant play the game.
Will not even queue for pvp. I bet this happens inside arenas too.

Ok so all servers are getting 70% loading freeze?

I only got in after a dozen tries

Also VGA error in guild hangout rofl

Okay so now even going in game gets me stuck at 70%, was trying to enter my character in Klaipedia. lol