Finally fed up with this game and its lying Team members!

barbaneth1984 · February 16, 2018, 5:16pm

feb 16th, 2018

why did you lie to everyone that experienced the booster(14 day) pack bug and promise to send them one in there character log then Feb comes and its not there!!
Unanswered
Server : Klaipeda

Team Name : Sensei_Yasuke

Character Name : Hidden_Dragon

Steam Account : masteryasuke

Country : usa

System Information : windows H, 8 gigs of ram, i3 processor

Type of Bug : Event Related

When the error happened(Date, time, location) : 02/13/2018, 5:00 am, town of Kalipedia, usa

Steps to reproduce the issue : Hidden_Dragon is the only character with the bugged booster(14 days) pack, so its no way to reproduce the issue, I’m not a GM.

Description : Why did you lie to everyone that experienced the booster(14 day) pack bug and promise to send them one in there character log then Feb came and it’s not there!!

I posted the same account information on the forums as requested by all the STAFF, promising that they would look at the posted accounts, its been 3 days and I’m still waiting on a Promise booster(14 days) pack to be sent to my character mail log.

I’ve sent you guys the same request and all you keep doing is apologizing about the inconvenience I understand your sorry, but you made a promise to the tree of savior community to fix the problem by sending out booster packs to the affected accounts why is that its 3 days past the date of your promise and that hasn’t been done yet?

Why are you requiring LOYAL PLAYERS THAT ACTUALLY PLAY AND SPEND MONEY TO SUPPORT THE GAME, to take pictures of there accounts and send in request for something that you know already said that you would fix to the hole server, makes no since and by the way we are losing players at a rapid rate because of this event BOMB!

Your servers was packed to max 75 just on channel one the last week of January since February the game has been having spikes of players to the point where it only had 19 players on channel one CANT YOU SEE THAT WE ARE VERY ANGRY?

Oh yea you remember the other account I kept asking you to fix that you made me wait all the way until the event was over and i sent you picture after picture asking you to either refund me the tp / coins i spend because of the costume grey glitch on female cleric or please fix it. If you look at my tickets, that ticket is still say in progress, you people don’t care about your players it’s very clear look here it is another month a different account and I’m having problems with you again even after you did me so wrong with Celsius_TOE!

BurningFighter · February 16, 2018, 6:38pm

Well not really poking something but

May i know what’s this? Open it and check. That thing is called GM message.
hfh

Again

¯_(ツ)_/¯

Memester · February 16, 2018, 6:46pm

You need to spend at least 500 TP to receive customer support

Nice!

Seiran · February 16, 2018, 7:01pm

I like how in ktos people can’t make 23456754674 alt accounts with booster packs.

You don’t need to spend a single TP to receive support though.

NotVau · February 16, 2018, 7:29pm

What a prick, making a worthless thread in general discussion knowing that GM’s are not developers and they can’t fix the sht for you. You 2018 little brats have it easy: rookie packs on multiple accounts, exp events, while us veterans had to level up all the way through to lvl 280 just with normal exp tomes, and if you were a swordie without peltasta in 2016 you were completely fcked and discriminated. You also spread bullsh*t in shout about the game and company you have no clue about.
If anything the rookie pack should be completely removed off the game. People making multiple accounts just to get to 360 and have no knowledge about the game nor their class. Full retarded.

Get outta here

Seiran · February 16, 2018, 8:03pm

Altho this is a little harsh. Completely agreed. On every single detail.

Not to say how many bot accounts and “silver making afk alts” gets produced out of these events ;-;

sascha.rose1988 · February 16, 2018, 8:29pm

nothing to add here
20 chars…

yodish92 · February 16, 2018, 9:04pm

i agree, but you sound like an elitist prick lol

i have slugged through the leveling process way back when the game was released, but left due to ping issues and IMC’s general incompetence from back then

just recently i came back (around 3 weeks ago) as a returner, for me personally these event boxes have helped me catch up with the game and understand it via making alt accounts and speed leveling characters for experimentation

ill quote myself for context

they really should remove the op weapons and free dungeon resets and leave the exp buffs behind, for new players, returners and people who want to experiment with builds

barbaneth1984 · February 16, 2018, 9:12pm

Feb 16th, 2018

why did you lie to everyone that experienced the booster(14 day) pack bug and promise to send them one in there character log then Feb comes and its not there!!
Unanswered
Feb 14th, 2018

didn’t receive the promised booster (14 day ) box in my log mail tab!
Feb 14th, 2018
Answered
Jan 18th, 2018

Winter Night costume graphics are glitched with a grey sickle going threw the costume when its on a cleric female character!!
Jan 18th, 2018
Answered
Jan 12th, 2018

there is a glitch in the new costume called winter night when equipped to a femae cleric
Jan 13th, 2018
In Progress
Server : Klaipeda

Team Name : Celsius_TOE

Character Name : Supreme_Craymel

Steam Account : Celsius1984

Country : usa

System Information : windows 10

i3 processor 7th Gen

8 gigs of Ram

2 month old laptop!!

Type of Bug : Graphics Related

When the error happened(Date, time, location) : 1/12/2018, 9:40 pm, Town of Klaipeda

Steps to reproduce the issue : created a new cleric character and went to the TP shop to preview the the winter night costume on the test cleric that i created in the preview it still shows the grew up side down sickle going threw the character but when i preview the costume on a wizard class its perfectly fine. I think that the costume is nit syncing with the cleric because of the grey robe they wear as a starting costume for that class.

Description : n/a i dont know to take photo on this laptop yet

tosmanager2Replied: Jan 13th, 2018 at 2:28 am
Hello Savior,

Thank you for bringing this to our attention.

It would be better if you can provide screenshots or video as evidence for the issue you encountered so it can help us in further investigating the issue.

We look forward hearing back from you.

Regard,
Tree of Savior Support Team

Replied: Jan 13th, 2018 at 10:17 am

Replied: Jan 19th, 2018 at 4:01 pm
Just would like an up date on the matter of the grey glitch in the cleric winter night costume are you guys able to do anything about it and if not can i be compensated by refunding me the trading coins ill need to get a different costume?

amberrei · February 17, 2018, 12:17am

Sometimes I wonder if we should make an exclusive forum for lamentations, so we have a separate forum to actually discuss gameplay, holy hell

I understand this game’s issues but every post/thread I read is so overdramatic I physically cringe, as if the poster’s lives depended on the game

■■■■■■■ relax

barbaneth1984 · February 17, 2018, 12:58am

barbaneth1984 · February 17, 2018, 12:59am

Spaghetti · February 17, 2018, 2:49am

You made it clear how wrong the OP is and I agree with you. But you talk as if IMC should not have made any beginner packs and exp events at all due to these types of new players, regardless of how even many veterans took advantage of said events as well. On top of the fact that some attempt was needed to attract and retain new players. It’s not their fault IMC keeps doing these broken events.

BurningFighter · February 17, 2018, 5:21am

Did you check your inventory on other chars?

Did you check market retrieval tab on all chars?

Make sure you are in the right side before starting to complain else you can see what happens (I am one of them too feeling bad but that’s not your issue anyways).

barbaneth1984 · February 17, 2018, 6:14am

fujiwari · February 17, 2018, 9:51am

Well tough luck, my alt account got an empty mail that said returnee token. I sent them a ticket about it and when they said “verify cache” I know it’s a gonner.

Also refund for costume glitch? Lol no. One of the female hairstyles was glitched for 4 months before they fixed it. Deal with it.

BurningFighter · February 17, 2018, 4:41pm

GM message folder is just 1 regardless of what char you show me. I already saw it in 1 screenshot.
I know I cant really help out but please do check.

barbaneth1984 · February 17, 2018, 5:32pm

Mind you, I’ve been dealing with all these back lashes at me with great patience.

I ask other then what I’ve shown to be able to be checked/looked in to, is there anywhere else to look for a GM message.

The mail log on your team account will continually show the letter N over your mailbox as long as you don’t retrieve all the items in the mail log here I’ll show you, I’m going to log in and remove the items from the Mail log of the only female character in all the images I’ve posted then i’ll show you that the N has left from over the (note /mail log) , fair right? is not evidence better then strife ? and understanding better then a smart retort?

Now is there any other places I can check for a message holding this item, that has been sent by a GM to my account? If not then this case is rested.

BurningFighter · February 17, 2018, 6:33pm

Again quoting

CHECK YOUR MARKET RETRIEVAL TAB. STOP POSTING YOUR GM MESSAGE.

Sorry if you find it rude but this is the 3rd time i am asking you to do this.

barbaneth1984 · February 17, 2018, 7:02pm

hhmm…now what other solutions do you feel the need to give …I swear man, you people are amazing… the foolishness of these replies are amazing… screenshot_20180217_00036|690x356