Tree of Savior Forum

Fediman Connection / Staying in Game Problems

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
07.10.2017 13:00 gmt +1 (Germany Europe) but I have this Problem since Thursday 05.10.2017

Server Name: Fedimian
Team Name: Drops
Character Name: Irishcoffee
in this Case (But all my Chara are involved, ALL of my 24 Chara at random )

Bug Description :
I crash Randomly ( Doesn’t matter if with or without Pet equipped.) with the „Cannot Connect to Server Massage“ or without any massage at all, returning to Server Login Screen, while trying to:

  • Trying to Start the Game – I get an error massage, or I can start it just fine (in 100% i get the error after crashing while entering a matched Dun-run)

  • Enter Server Fedimian (sometimes I can connect, sometimes not)

  • Enter World with any of my Chara (Sometimes I can enter fine, sometimes I can’t and get back to Server Login screen with or /without error massage)

  • Enter a Dungen alone (Sometimes I can enter fine, sometimes I can’t and get back to Server Login screen)

  • Enter an automatch Dungeon (Sometimes I can enter fine, sometimes I can’t and get back to Server Login screen)

  • Changing the map/ channel/ Chara ( Sometimes I can enter fine, sometimes I can’t and get back to Server Login screen)

Steps to reproduce the issue :

  1. try to login - get error massage (or not) and Try again until it works

  2. try to enter World from chara Lobby - get error massage (or not) an go back to ServerLogin, or it works and try to play

  3. try to enter the automatch dun - get error massage (or not) an go back to ServerLogin, or
    gratulation you can play a dungeon run (repeat and maybe crash again)

  4. get frustreated and stopp playing at all

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Error massage when I start the game/patcher after I crashed - I AM THE ADMIN dammit!!


Error while I try to enter Fedimian Server - Spamm it until you get in



Try to enter World – and crash back to ServerLogin - Start again to try log in



Get a Dungeon match and crash Back to ServerLogin - I am SOOOOOO sorry Guys and Girls… Feels so BAD


ServerLogin Site After crash while trying to enter matched Dungeon – can not enter again and have to restart whole client – and get error massage while trying to start (see first screeny)

Its not an Internet-connection Problem of mine. Since I can play other games, stream vedeos and Live TV just fine…

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : AMD A-10 - 5800K
  • RAM : 8 GB DDR3
  • Graphics Card : NVIDIA GeForce GTX 1050 Ti
  • Mainboard : ASUSTek F2A85-M LE
  • Storage : 120 GB SSD
  • OS : Windows 7 Professional
  • Internet Connection : Cable
  • Country, Region : Germany Europe
3 Likes
#2

oh there is my Problem again :smiley:

1 Like
#3

Sounds like theres some serious issues with all log in servers regarding Fedimian server.

#4

Not just login servers. Its game/map server too. Retrying works sometimes but its not fun if u get DC all the time.

#5

Greetings Saviors!

We apologize for any inconvenience.
Please send us a support ticket regarding this issue for further assistance.

Thank you.

#6

I have same error “failed to download list file.” even the same number. 1090.
You provided the screenshots I wanted too but It wasn’t possible for me anymore.

@GM_Francis No offense, but I’m tired of this workaround. We always send ticket and we re getting always same reply from your botmanager2. Verifying Game Cache Files, re-install game. .
Please restart our Servers. What had to be done that this was possible 2 days ago for Orsha and Klaipeda?
Maintenance is neccessary even it’s only for restarting Servers.

3 Likes
#7

They won’t move a finger till they’re out of weekend. If the problem won’t solve itself till Monday, IMC will MAYBE pull a short maint. Or just wait another day since it’s maint anyways on Tuesday.

#8

ya, unfortunately you’re right.
This game is in wrong hands!

#9

Hello and Sorry,
of COURSE I also send this as a ticket (with my last replay file in it)…

I just want to say: The Issuse is also present today. Almost 24h Later and still the same.
I struggle to start the client, I struggle to get onto the server, I struggle to enter the World
and when I find an automatch (normal dungeon or Event one) I crash with ‘‘Cannot connect to Server’’ massage.
Yes I DID reinstall steam, and YES I checked and repaired my game Files - doesn’t help at all

It just happened again an now I cant even start the game anymore and get this beautiful error (That seems to only exist to mock me even more)

I try again to repair my Game but I am not in any way believing it will solve anything …

EDIT: Yes my revision text is ‘‘175015’’ in my steam-tos folder

#10

There seems to be a problem with the KabelDeutschland/Vodafone DNS Server at the moment, because I just saw an article about streaming problems with AmazonPrime.
I also had this disconnection problems, so I tried to change my DNS Server to 8.8.8.8 (-> DNS Server from Google).
My disconnection problems are gone now.

1 Like