Tree of Savior Forum

Failure to transfer server (SA)

I made the request as reported on 26/04 ( As Screen) and following the orientations , however to my surprise my character continues in Orsha server, even though my solicitation as answered .

I wonder where they made the mistake and how long they will take to fix it ?

Thank you

Team Lodge In Orsha

@STAFF_J
@STAFF_John
@STAFF_Ines
@Staff_Julie
@STAFF_Ethan

Please resolve my problem

No have active STAFF for help me?

I have same problem anybody helps …

@STAFF_J
@STAFF_John
@STAFF_Ines
@Staff_Julie
@STAFF_Ethan

Any ADM on? need answered?

@tiagowme I have some very bad news…
It turns out your Server Transfer request was made from your other Steam Account.
What that means is that your forum account is linked to a certain Steam Account that is ‘different’ from your intended Steam account (that has the Team Pruor.)

I feel bad for you bro, and they even said countless times to link the actual steam account to the website…

@STAFF_John hn, And about me ? i requested the transfer on 26/04/2016, already send a tictket and u guys asked when i requested the transfer, but now ,when i try to answer, my ticket still unread, and i really want to play with my friends.

@STAFF_John

As well? There must be something wrong because when I put the mouse on the account steam on the site he refers to my current account, ie Pruor Team , and the email is the same as the account steam … Something very wrong happened , I will lose money invested in the game for a flaw in the forum ?

This very unfair , and I see my steam login placing the mouse on the forum tag !!!