Tree of Savior Forum

Evacuate Orsha?

General Discussion
#79

You are correct but the point of why they do it is for future-proofing. They are a business and they need to be strict on their rules or there will be a lot of issues like “he was given this privilege, why not me?”, “I didn’t get the 50% off after a day on the Founder’s Pack, you gave this player a chance, give me one too!”

Once you are on their shoes, you will understand how players try to weasle in every chance they get. If it is only you, yeah sure, there’s not much of a problem there but you are not alone playing this game and players talk a lot on their experience.

I can understand that you like to transfer. Generally, it is up to them if they want to give a chance. The hard truth of how you handle this situation by going public, your plea may not be reconsidered as with my statement earlier. But try to ask them privately and not publicly. You may still have a chance.

#80

@guilherme_torquato

Read this carefully and hope that IMC can keep their promise. If you bought a DLC, they must give you a transfer some time after the ftp opens.

P.S: someone asked them if they will do it after the mass transfers to the EU server and they confirmed that they wanted to do it. You can search it if you want.

So if they refuse to transfer you in a month or so,it will mean that they lied to their customers.

#81

I would reread that more carefully. Here Ill paste it for you guys.

We will be offering 1-time Team transfers to those who purchased Founder’s Server : Exclusive Access.
Only 1 Team transfer per Steam account will be allowed regardless of the number of products purchased.

True yes they allowed 1-time team transfer.

We will be taking requests from those who would like to make a Team transfer once new worlds open. The transfers will happen approximately 3 weeks after the new worlds are created in order to ensure that some of the head-start effects brought by older players are reduced.

He missed the request time period, due to his own issues.

All you really can do, is keep sending tickets OP to support.

1 Like
#82

just restart on br server. you are a good player no doubt… you will climb fast. in americans eyes all br players are bad, so you have nothing to worry about.

1 Like
#83

Thankfully I got my transfer.

But seriously for a 2016 game it has the WORST announcement ever.

Other online game has this launcher that shows Announcement or In game announcement (e.g Server transfer related) but this game has none!!!

IMC: You wait for 2 weeks for transfer but too late informing you guys about it by not announcing it in game? Too FREAKIN BAD.

1 Like
#84

The guy who quit this game a long time ago. Was informed enough to get a server transfer. End Thread.

#85

I still visit the forum to vent and read what’s new with ToS.

Because I have free time to visit the forum ocassionally.

ToS is probably one of the few online games that I visit the forum, I never visit TERA forum.

So yeah, not his fault for not viewing the Forum or checking the website.

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#86

He heard from his friends there was a server transfer about to happen, and he did not go to the game’s website to check out that info.

This isnt an IMC issue, this is apathy plain and simple. He is attempting to frame this as an IMC issue, then saying they are redirecting it as a “player” community issue.

Like Ive said. ONLY support can help him, if help at all.

Again.

  1. Friends tell him there will be a server transfer.
  2. He does nothing.
  3. Profit? IDK
1 Like
#87

Mate, there’s no IMC Engine, a server is a server and it works like any other server. It’s that simple.

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#88

Great stuff mate. Finally someone thinking as a paying customer. If they don;t keep their promise I will definitely quit. There are too many games out there for me to stress with shitty companies.

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#89

You answered the problem you created for yourself.

1 Like
#90

Guilherme, dispite of why you cancelled your ticket thats on you. I am just saying that IMC have no reason to transfer anyone that applied for the transfer after the time limit.

I am stuck in Orsha too, i wanted the transfer too, but in my case i didnt lost the time limit. I applied for the transfer and my ticket dissapear, i saw several players with the same issue. In this case its IMC fault and they should transfer those people.

Maybe a good solution for everyone coulde be if IMC make another massive transfer one month after the f2p release. Than they could even see if orsha and klaipeda should merge as well

2 Likes
#91

before they copy a file or a set of data, they have to shut down server so everything would stop and no bug would occur if they do copy paste

you want the server to jack up while they copy and paste your data?

live server cant be interrupted by those things except for gm tools that bans or make in-game announcement and are backup by a fixed set of time like every 30 mins or 1 hour

a GM tool is different from copy pasting data in a server in case you question what is a gm tool.

gm tools refer to things that are given to people with authority to give an item/prize take away item/prize block people who abuse and make in-game announcement and also insert missing cash points (rare cases on MMO but common in mobile games)

while the one you are referring to is something that should be done on the server itself so interrupting it with a copy paste would slow everything down and disturb thousands of players in-game just for 1 data transfer.

lets put it like this and how would they need 24 hours to do it
normal maintenance would be like 5-8 hrs depending on the company

the transfer:
server shuts down first ofc
data that needs to be copied are based on the tickets that are sent and are also recorded by the customer service into a spreadsheet and sent to the developers or the one who handles the server to do the copy pasting

they need to find each player one by one depending also on the type of tools they use and possibly need to alter their AccountID to a new one since the original AccountID is already taken so they either manually edit and paste it on the last AccountID on that server. there are also junk files that should be deleted like friend list or guild that is on the previous server before they transfer so they have to remove it first before making any edit on the transfer. like what i said on the first part, they cant do the copy paste while the server are online because there are new players coming and making a new team so its another entry in AccountID and if they fail to make a unique AccountID then the server will get an error. since making a new team adds a unique AccountID they do the copy pasting by typing every information you have on the previous server one by one on the new server since i think it would make an error on the computation on AccountID unless they edit the computation

there are so many errors that would show up if you do it on a live server so thats what i can tell you for now since i can put like 200~300+ more words about those things based on what i understand on server handling and programming and databases since i am an IT (just an average not a smart guy that knows everything)

after the transfer it is possible that they are testing it on another server to see if there are any bugs that occured after doing the transfer (like what happened on SEA where you dc after x amount of time inside the dungeon that wasn’t there before the transfer)

lets go back to the unfair part that you are saying.

they are saying it is unfair because most or all people who wants to be transferred didn’t use the market in a week or so (to be safe) so they can avail for the free 1 time transfer. if you didn’t bother using 10 mins of your whole life just reading the news in ToS because its been there for like 2-3 weeks. so if you didn’t bother reading it then its your fault actually.

2-3 weeks of preparation is actually long to be fair and if you missed it then no transfer for you until they announce another one in the future (2-3 months later i think)

this is also the same with discount promos. you cant use the discount after the promo ends and if they allow you it’ll be unfair for those who bought it during the promo. you just have to wait for the next promo if you want to participate. its not worth your time at first but after you knew about it you come and it is already over so pretty much again, your fault for not taking the time

#92

(Thais, Thiago, Theofilo?), well, the matter is the burocracy to make a transfer. By the way, is not unfair to anyone make something like this.
We should change our speech.

#93

I problably be unfair be doing this type of stuff behind the curtain. If I was trying to difame IMC or something I be totally with you. But no, they are normal people like us, let’s find the way of comprehension.

I’m trying to bring a solution to, at least, two question:

  • Proof that people don’t thinks unfarity about transfers, cause them confuse it with maintanence.
  • Make a fair way to do transfers, like a transfering queue, to take a boat in any break they like to.
#94

I read it all, @artooc3po quote well the trap.
Still senseless, they way they write is too sugestive. But never was a rule or a contract.
The way we can’t read looks like ‘we prefer to do that way, cause is easier, nor bug-proof, nor anything, just is easier for us.’
Makes sense, if you try to transfer data in a computer with a lots of programs open, it will take so long, than with none other programs opened.

Not a concern like it is impossible to be done.

#95

Don’t be a lawyer. XD Using my terms against myself. I didn’t quote the timeline.
In the day before transfer I was back, online, and there was no announce, no avaliability of making a ticket, etc.
About the rest, I won’t be repetitive. I think you get all my argues.

#96

Thank you for your kind words, but my motivation is compromised. =T
I still got some to argue, at least.

#97

Did you quote it properly? I didn’t get the similarity. @.@

#98

I bet I’m clear about: Company says won’t transfer to not malefit other players. And players say to me talk to the company privately.
Ping-pong.