Tree of Savior Forum

Error: The client has been shutdown due to an error

pls help me!!!

Server Name:Varena

Team Name:PikaWPika

Character Name:Hestiaa

Bug Description :
my pc accidentally shut down, after i re- logged,chose my character, i stuck at loading screen n this message appear when the loading bar has reached the end

Hello @Hestia_newnew! Does this problem still persist? If yes, kindly send a ticket through Support so we may assist you further regarding this matter.

I have same problem too. While playing, my PC suddenly turn off because of blackout and now I can’t even login

Hi there,
somehow i found the way, since we dont know where are the exact issue.
i try everything such as, delete any add ons re install windows, verify integrity of game cache. everything. so i decided to try this method

you must Delete the whole Folder, then re install the TOS
( make sure you back up the Game data )

go to steam app > common > TreeOfSavior
TreeOfSavior folder must deleted or moved, so the new ones can be made

hope this helps other players who encountering the same issues.

Hi can u help me fix this problem, because yesterday my computer suddenly shut down, after that i always error at loading,pls me to fix this problem thanks~
Server name : telsiai
team name :Diva97

Hello @WenWen, please send a ticket through Support to assist you further regarding this matter.