Tree of Savior Forum

Error entering server

Hello!
I do not speak English so I’m using google translator.
I’ve been playing TOS for a few days, I’ve downloaded it three times. And I could never even get into the game because of the error. It’s kind of frustrating, I’d like some help.
The following are images of the error. Thanks in advance!

AA

AS

Which server are you trying to access and where are you playing from?

On either server, the error is the same. I’m accessing Steam in Brazil.

Could you please send us a Support Ticket so that our team can offer you some additional solutions?
You can send a Ticket by clicking [here].

Thanks for the help, I’ll send it