Tree of Savior Forum

Error Code 9 Dungeon Reset Bug

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : Dec 15, 2017 10:56 EST

Server Name: Klaipeda

Team Name: Rhia

Character Name: Arwen

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
I ran dungeons with resets on the first day of rank 9. Later I realized that my dungeon counts were not resetting daily. They still stayed at the ridiculously high number. I tried resetting with vouchers as well and it doesn’t work. It gives me a message saying "There is no response from the data. Please try again later. Error code: ErrorCode : 9. This issue only happens on this char. All my other chars are fine.

Steps to reproduce the issue :

  1. Run dungeons with multis and resets
  2. Wait until next day.
  3. Try to run dungeon
  4. Try using Reset voucher

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : Intel Core i7 6700k
  • RAM : 16GB Corsair
  • Graphics Card : Rx 480
  • Mainboard : Asus Z170 Mobo
  • Storage : Samsung 850 Pro SSD
  • OS : Windows 10
  • Internet Connection : Wired
  • Country, Region : Canada