Tree of Savior Forum

Error code 9. dungeon not reset


Please fill in as much as you can :

Date and Time(Please, specify the timezone) :

Server Name: telsiai

Team Name: emiria6th

Character Name: lily

Bug Description : error9 and dun not reset
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. login and try to enter or queue
  2. found out dun not reset

Screenshots / Video :

(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :


  • CPU : intel core i3
  • RAM : 4gb
  • Graphics Card :nvidia
  • Mainboard :
  • Storage :
  • OS : win7
  • Internet Connection :
  • Country, Region : thai


I’m having the same problem. Error code 9 dun not reset


another error code 9 happen to some character in my main id


dont know what happen to sv today = =’


Aight, i have this same problem in sv. telsiai too
why happened on holiday =3=


i thought this only happen to me
so its server problem


Now we’re checking on this following issue.
We will make the announcement soon
Sorry about that


Here’s the update for SEA


thank you so much :satisfaction: we will looking forward on your hard work


That problem has not been resolved yet


same as me = = ’ my friend said their issue not yet resolve also


yeah nothing been fix…
just got IMC`ed


and today not yet fix as well :tired:


Same here

and here


Same problem here

Serve name:silute

team Name: VanxZica

Character name: Vanx VanxZica


Silute seems to have the same problem.

Server Name: Silute
Team Name: Ramon
Character Name: Invi


It seems the issue is not yet resolved even after the temporary maintenance on 12-29-18.

Here is a screen shot.


not even fix the problem. today another of my character got the same error :tired:

before the new patch come u give us event for farm raid and velcof. but during this error how to farm it?
dungeon not reset and most of us only free during holiday

please advice me what i should do @STAFF_Amy


This is new year’s gifts for IMC
@STAFF_Amy @GM_Francis


@STAFF_Letitia @STAFF_Ethan Please ask the programmers to prioritized this error. Thank you.