Tree of Savior Forum

Error Code:12 heeeeeelp

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Every time I log into the game I can not see the chat, it loads after a few minutes, I can not return to the CM because the option does not appear and this error to enter the DG started to appear

Date and Time(Please, specify the timezone) : 11/05/18 - BR 12:13

Server Name: Silute

Team Name: Taeli

Character Name: Asula

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Screenshots / Video :

screenshot_20180511_00001
screenshot_20180511_00001.jpg1366×768 498 KB

(attach screenshots or videos regarding the bug)

  • Internet Connection : 30 MB
  • Country, Region : São Paulo
#2

@STAFF_Yuri @STAFF_Ethan heeeelp me u_u

#3

Hello @wendel_burqui

I would like to ask if your still facing this kind of issue?
Kindly send a support ticket regarding this for further assistance.

1 Like
#4

yes I’m still having

i already send a support ticket and did not work :c

#5

Have you followed all the suggestions mentioned in the FAQ guide?
Along with verifying the game files and/or reinstalling the game?

#6

yes I did it all, after that maintenance the error happens less frequently

#7

I am currently experiencing this too. SEA server.
Kinda random, happened last Tuesday but the succeeding days were ok, until now.

I already verified integrity of game files

1 Like
#8

the error has returned and I do not know what else to do @STAFF_Letitia

#9

Sometimes that message will appear and you’ll have to wait a bit and try again or restart the game.
It’s usually related to individual internet connection issues. :sob:
However, if it continues to occur after maintenance, please PM me.

1 Like
#10

Is this problem from the game server? or is it related to my internet?

it has been very frustrating for me to go play and have to wait minutes until I can get things done (I already missed exp tome because of it)

@STAFF_Letitia