Tree of Savior Forum

Don't have first beta test key, and need to reinstall game

Question, where can I get my first beta test key again? I deleted the email after the first time when I didn’t need it anymore/. Due to computer problems between then and now I have to reinstall the game, but I no longer have the key from my email.

Thanks

Click in the home link up above, login with the account you registered on the site and click in the red button.

It is not there currently.

I am a previous beta key holder also and there is no bright red button in the upper right corner. There was for the first day they announced the beta, but no more.

Hmmm im trying to find a thread that explain how to fix that, gonna try to remember something from it.

Try to do a forced refresh (Shift+F5), you might have to do it a couple of times.
If that dont do the trick clear the browser cache and cookies and refresh the page (note that you will have to login again on the site),

According to what ive read is that in a couple of days there will be a button to the upper right side of the page of after logging in on the official site (not forum).
Only thing im concerned about is if this info was old for the last beta, saw it as a answer to a FAQ dont recall checking the date it was written.
Still even so seems likely they would use the same system as they did the last beta anyhow

Looks like you just need to wait little while, i assume they implement this after sending out the emails first

did you need the key again after putting it into steam? wouldn’t steam have kept the game in your library? i dont know how the icbt works since i play the krcbt and it doesnt use steam.

Not on steam once in there it stays there, it should be on his library.

thats why im wondering why someone would need their first beta key if it’s in his library already since icbt1 players can automatically play in icbt2.

Yeah i dont know why i didnt said that before tho, i might be mently tired to let that scape me lol.

She did not put the key into steam in the first place. She never played the first beta because she received the key on the weekend of them doing extra keys and didn’t get a chance to play. Later she had a computer problem and had to get a new hard drive. So, she needs to re download the game , but you can’t do that without her original key which she deleted in the email.

gonna assume youre friends or something because I never got any of that from her original post (that she never played or put the key into steam). and she said reinstall meaning it was installed before which if that is the case she put the key into steam. she also said she didnt need it anymore which im going to assume that she used it.

@Einbroch thats her question.

I’m her husband…I didn’t know we had to make a huge story out of why she needs her Beta Key again. it’s not a big deal folks. She just wants to know how to get it back so she can play in the 2nd closed beta.

She got a key, she never downloaded the game with the key because she could not play due to being out of town. Closed Beta ended. She deleted her email with the Beta key in it because she figured she would not need it again. Here we are with another beta but they are using same keys as last time for people who got it before. This is why she needs them to resend her original beta key. The computer having issues has nothing to do with it apparently so forget that.

She’ll need to contact the staff. They’ve been sending people their CBT1 keys when asked, so she’s gotta talk to them to get it again.

just trying to wonder why anyone would need their key again is all. besides, posting something on a public forum, youll never know when and why you have to explain yourself.

Well, have you tried recovering your e-mail files? I recently had to do it with my gmail account to find an 8 months old e-mail to try to recover my microsoft account. I found the e-mail but still didn’t get my account xD

Try this Link

I have done it in the past to recover emails that I deleted by mistake. I hope it goes well for you.