Tree of Savior Forum

Donnes event bugged?

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : April 9 9:10 AM server time

Server Name: Orsha

Team Name: Keitz

Character Name: Reishi

Bug Description :
I got the event quest scroll telling me to collect 10 monster badges from lv233+ Insect type. I got 11 monster badges by killing mobs from Hunting ground 230, then got back to Klaipeda to receive reward.

After pressing receive reward, the quest scroll is gone but all my 11 badges remain, and I don’t get any reward either. I try to to press receive quest again, but it doesn’t show anything (not even the text saying you’ve already done the quest today).

Steps to reproduce the issue :

  1. Receive Donnes quest scroll from Event board. Requirement: collect 10 monster badges Insect type over lv.233
  2. Get into Hunting ground lv230. Kill Insect mobs until I got 11 badges.
  3. Get back to Klaipeda to claim reward. Pressed receive reward.
  4. No text notice appeared. The quest scroll disappeared. All 11 badges remained. Tried to press receive quest again but nothing happened, NOT EVEN the notice text saying ‘You’ve already done the quest today, please come back tomorrow’

Screenshots / Video :

donnesbug.PNG1296×740 1.56 MB

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU :
  • RAM :
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  • Mainboard :
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#2

@GM_Francis

@STAFF_Yuri

1 Like
#3

@GM_Francis
@STAFF_Yuri

Since the Support page just keeps loading without ever letting me in to send a ticket, I’m gonna retag you guys again. The bug is still going on for me although a day has passed, and it’s preventing me from getting new Donnes quest today. Please help me resolve it as soon as possible, or this Donnes event is considered doomed to me.

I even tried discarding the old monster badges but it won’t allow me. Really annoying.

#4

praying that the bug would magically automatically be fixed somehow after today’s maintenance

1 Like
#5

So sorry for the inconvenience. We will investigate your account thou :smiley:

2 Likes
#6

Thanks for finally answering xD I’m looking forward to it! :'D

#7

*Update after April 11 maintenance: Nope it doesn’t fix itself. The bug’s stuck there and I’m still unable to do any more Donnes quests :’<

#8

@STAFF_Max Hi there, may I know if there’s any update regarding my case?

#9

@STAFF_Max Hi, I found the problem - it appeared that I had put the quest scroll in storage by mistake, and that’s why I couldn’t claim the reward or proceed with new quest. Thanks anyway for your concern!

1 Like
#10

:cold_sweat:

Am happy you could find the solution to your problem :sweat_smile:

1 Like
#12

Thanks… I feel really silly tho xD

1 Like