Tree of Savior Forum

Disconnected constant + Login Error 0001 ID: 76561198076860652

Gameplay Bug Report Connection / Game Crash
#1

Date and Time: Every time…

Server Name: (SA: Silute)

Team Name: Ingvarus

Character Name: Lutero, Argus, all.

Bug Description :
Two bugs simultaneously happen. First is getting common characters get stuck in areas which cause constant disconnected, regardless of the channel used (Orsha, Royal Mausoleum 1F, Dungeon lvl 90, etc…).
Holding your character in this area because of disconnected as soon as you enter the game.
This character in specific is disconnected as soon as I walk with him in Faretory Hills area and
takes place the second bug …
Login Error 0001 ID: 76561198076860652
Preventing in fact I am disconnected, leaving the character in limbo as I can not change it area or do anything.

Steps to reproduce the issue :

  1. Be unlucky
  2. Enter the areas
  3. Gambling in Silute

PS: Sorry for bad English. Ass: Google Translate.

Screenshots / Video:

System

  • CPU : Intel i 5
  • RAM : 8 GB
  • Graphics Card : NVIDIA GeForce
  • Mainboard :
  • Storage :
  • OS : Windows
  • Internet Connection :
  • Country, Region : Brazil.
#2

Hi @Ingvarus,
Please try to reconnect in game.
If the issue still persists, please send us a support ticket with a screenshot regarding to this issue to assists you further.

#3

Hello, the problem has persisted for four days.
Once you reconnect with a character it is disconnected immediately. With some characters so I enter the Dungeon it is disconnected.
I will open a ticket, I tried to attach the image in this post however I could not …

1 Like
#4

Hi @Ingvarus,
Please try to submit a ticket again attaching the image via your email, or upload it to an image hosting site and provide us the link. The screenshot will be useful for investigating the issue you encountered.