Tree of Savior Forum

Disconnect while changing map

How to fix [server : Varena]
Disconnect while changing map
Did anyone face this problem too? When I try to go from one map to another map, it went disconnect…And yet, its go to the server selection page, once click again its show “Cannot connect to server”

me too, my server: SA
my game load only 75% and no finish, after Cannot connect to server.
Need wait acess 30 or 40 min
if i connect in other server, is ok

This post was flagged by the community and is temporarily hidden.

I made the whole process and had no problem file.
I continue with the same problem, the game starts to load and carries 75%, is still some time there and back to the character selection screen.
There is connection problem, as tested on other internet and continued the same.
It is also no problem on the computer because I tested on another machine

What makes me most upset is that it happens often entering a dugeon and the time it takes to be able to go back already lost all dugeon, the worst part of all this is that I am using reset voucher and losing them all by a bug game.

This post was flagged by the community and is temporarily hidden.

Same here, @STAFF_Max @STAFF_John

Greetings Savior!

Thank you for contacting us!

We apologize for the inconvenience this issue have brought. We highly appreciate your inputs and insights regarding to Tree of Savior. We will forward this disconnection problem to our proper department for further review.

If you have any other concern, let us know and we’ll gladly assist you.

Once again, thank you so much for your support and report.

Your Faithfully, STAFF_MAX

I’m experiencing this problem now after the updates last tuesday July 19, 2016 and issue on this thanks

Guys, just reinstall the game. It helped me to resolve the problem