(? debunked ?) [Cause of the Party Stuck Cinematic problem]

[greyhiem]

Edit: probably not the cause (?), code was checked by Excru

End June/Begin July a staff member told me the dev team would fix a bug regarding the dungeon queue.
The bug: Players are able to move during Queue Waiting Time by opening and closing a book item/revelation.

To fix the bug, the devs inserted a code which affects all players. To prevent the players of moving around and acting, the code teleports players back to the
position they were when they queued/when they opened the book item/revelation.
Furthermore, after teleporting them back to their original position, it corrects their ability to move around by re-LOCKING them in place (you aren’t
supposed to move during queue). This fix did not work, and it does not need to work.

However the same code in the opening of the book item/revelation is applied during party questing CINEMATIC too.
I noticed this when I quested with my partymembers (in the past). When I open a book during the party cinematic, I am able to move and am
not stuck. I am able to move before the cinematic boss is able to act or hit, it will still be in its ‘introduction’ mode.

Exactly 1 month ago a new party cinematic bug was introduced.
The past month nobody was able to play together due to this party bug. The person activating the quest is able to move.
All other party members will be stuck (unable to take any action, just like in dungeon queue waiting), and are teleported back to 1 spot repeatedly.

This questing cinematic bug is well-known by the community.
The party-play ‘questmovie mode locks party members in place’ bug started end June/Begin July,
during the same time a staff member told me the devs had FINISHED fixing the queue bug.
So I believe, unluckily, the code DID work, AND it was applied to the wrong place.

Too long, didn’t read: a fix which should’ve been applied to dungeon queue has been accidentally applied to cause party quest stuck bug.

Related?:

[WinterChase]

OHH! so that’s the problem why we couldn’t move! or we suddenly get teleported to a different / starting area !! damn! tsk!

IMC should test the code more on other stuff before applying it to be sure that it affects none other than what they are supposed or intended to fix!

Because of this the party system became worse and left new players to do questing on their own.

This is CRAP, we cant even help our friends on party quests.

Thank You @greyhiem for making it clear. So I SUPPOSE WE GET A TICKET TO GET THIS THING DONE/ or for IMC to FIX THIS STUFF? NAH! NEVERMIND! Its so tiring and stressfull to get a ticket and you just get an automated reply, all we get is just false hopes…

[Charon]

OMG. Are you kidding me? xD

I was wondering why they told us “the open-a-book >>>bug<<< was fixed” when it still works… but now it makes sense.

So basically they attempted to “fix” that bug, but actually introduced the party-bug instead.

Now the question is… why on f**king earth is it like this for 6 weeks??? (I’m not even imagining that tomorrows maintenance might do anything about it, so make that 7.)

[Csiko]

Makes sense, shame it’ll now be 6-7 weeks of maintenance and no fix, based on the patch notes for tomorrow. Again.

hinthint

[IrisHeart]

I actually hoped IMC would come out and communicate with the players and acknowledged their fk ups. Rather than man up they chose to keep their mouth holes shut even while knowing their community was suffering for months, some even quitting since the game has truly become a single player game which surely deviates from the original intended design of being a MMO.

Really I would have forgiven them on their shortcomings and fail coding if they just communicated about the problems with their community.

[Excrulon]

I don’t think this is the root cause of the party quest bug. The party quest bug was introduced with the patch on June 28. The book “bug” was fixed on July 25. The timeline doesn’t match up.

Also went and confirmed that it’s not caused by the book code by checking the changes to the book code for that patch and trying the code myself.

[Sabin]

We should seriously have a thread with all the known bugs currenty in the game and a link to the staff. It should help them work faster I guess.

[greyhiem]

Thanks for checking again. I was pretty sure this was the cause. If this isn’t the cause, I am at a loss.

Do you have time to check the quest ‘Stonemason’s Pipoti’s friend’ questcode at King’s Plateau? Before the party bug I remember I would always get stuck during that quest cinematic. After the party bug, I never got stuck again, however everything else got stuck.

[Csiko]

What else got “fixed” or adjusted on 6/28 that could have contributed and clearly failed to be documented by the dev that made the change?

Seems clear that whatever he did broke it, I suspect what’s taking such a length of time is finding out what was done, to go back and undo it.

[fairyhell]

Could be the ‘Moving to fast’ validation. The bug won’t happen when you are teleported but happen when you being dragged (your character have to fast run to the spot).
Just my thought.

[Estryark]

Man, I told them to not fix it, and I am still blaming reddit for everything lol. I tried to save the game guys!