Tree of Savior Forum

Crash when Pressing the Mail Icon

Gameplay Bug Report Connection / Game Crash
#1

Date and Time(Please, specify the timezone) : 10/13/2018 +8 GTM 11:45PM

Server Name: Telsiai

Team Name: Mellores

Character Name: Venefica

Bug Description :
i wanted to get back and try this game again, but it seems it doesn’t want me to play LOL

i can’t even get into the game field just at the lodge
whenever i start game it does nothing or kicked me back to server list.

I’ve already tried verified using steam, same issue.

Steps to reproduce the issue :

  1. open game via steam
  2. select server
  3. inside the lodge i press the mail

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :keyboard + mouse

System

  • CPU : i5
  • RAM : 8gb
  • Graphics Card :gt540m
  • Mainboard : 4755g
  • Storage : 240 SSD and 2TB HDD
  • OS : win 7 64bit
  • Internet Connection : PLDT
  • Country, Region : ph
#2

Hello yukito.yukaza,

May we request you to send a ticket to our support team for us to further assist you with your issue.

#3

resolved by completely deleting the TOS folder in the steam and downloading from scratch 14gb+ and patch.

i guess Steam Verify isn’t working 100% and properly verifying all files

i compared old installation to the new and working one, found out it have corrupted patched ipa.