Tree of Savior Forum

Constantly getting C++ Runtime Error when entering populated channels

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 13 Sept 2018 Occured several times during the day, notably 2:30, 10:30

Server Name: Telsiai

Team Name: Sablecoat

Character Name: This has occured on several characters: Alistair, Salazar and Ezra

Bug Description :
I can log in and play in low populated channels on Klai but I cannot enter high population channels. I constanly get C++ Runtime errors.

Have already tried the following:
Verifed cache multiple times and every time after crash.
Re-installed the game.

Steps to reproduce the issue :

  1. Login
  2. Select Character
  3. Play or switch to populated channels (all of this happened in Klai)

Screenshots / Video :
(attach screenshots or videos regarding the bug)
Trying to get screenie but computer begins to lag

Game Control Mode (Keyboard/Joypad/Mouse) :
Keyboard mode

System

  • CPU : Intel i5
  • RAM : 4GB
  • Graphics Card : Integrated
  • Mainboard : –
  • Storage : –
  • OS : Windows 10 x64
  • Internet Connection :
  • Country, Region : GMT +8

Hello @Sablecoat

Kindly send us a support ticket to be able to assist you further regarding the matter.

Thank you. Already have